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Terms & Conditions

Return & Refund Policy:

Returns

  • Swimwear & Undergarments: Due to hygiene reasons, we do not accept returns or exchanges on swimwear or undergarments.
  • Non-Swimwear Items: Returns are accepted within 10 days of receiving your purchase. Items must be unused, in their original condition, and packaging.

Eligibility Requirements:

  • Original packaging and condition.

How to Initiate a Return:
Contact us to receive detailed return instructions. Customers are responsible for return shipping costs.

Refunds

Once your return is received and inspected, we’ll notify you via email regarding approval or rejection. If approved, a refund will be processed to your original payment method within several days.

Note:

  • Sale items are FINAL SALE and not eligible for refunds.
  • Shipping costs are non-refundable and will be deducted from your refund if applicable.

Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account again.
  2. Contact your credit card company; processing time may vary.
  3. If still unresolved, reach out to us via email or live chat.

Gift Returns

  • Marked as a Gift: You’ll receive a gift credit once the return is received. A gift certificate will be emailed to you.
  • Not Marked as a Gift: Refunds will be issued to the gift giver, who will be informed of the return.

Shipping Policy

  • Customers are responsible for any applicable duties or taxes associated with their purchase.

  • Customers are responsible for return shipping costs and any associated duties or taxes.

  • If your item is over $100, consider using a trackable shipping service or purchasing shipping insurance. We are not liable for lost returns.
  • Shipping times for exchanges may vary depending on your location.

Accessibility

We are committed to an accessible, user-friendly experience. If you encounter any barriers on our website or app, email us with the subject line: "Accessibility Barriers" and include:

  • A description of the barrier.
  • Suggestions for improvement.

Your feedback helps us ensure inclusivity for all.