Shipping
Fedex Expedited International Shipping |
Free |
4-7 working days |
Please feel free to contact us for sizing guidance to ensure the best fit, as we cannot accept refunds or exchanges on custom orders or items considered undergarments/swimwear due to hygiene reasons.
Return & Exchange Policy
- For hygiene reasons, custom orders and items categorized as undergarments or swimwear are non-refundable and non-exchangeable. Resortwear must be returned in its original condition, unworn, and with all tags intact. Please contact us for sizing guidance to ensure the best fit.
- Sale Items: All sale items are FINAL SALE and not eligible for refunds or exchanges.
Shipping Policy
- Customers are responsible for any duties or taxes associated with their purchase.
- Return shipping costs, along with any applicable duties or taxes, are the responsibility of the customer.
- For items valued over $100, we recommend using a trackable shipping service or purchasing shipping insurance. We are not liable for lost returns.
- Shipping times for exchanges may vary based on location.
Refunds
- Once we receive and inspect your return, we will notify you via email about its approval or rejection.
- Approved refunds will be processed to your original payment method within a few days.
- Shipping costs are non-refundable and will be deducted from the refund amount if applicable.
For any further assistance, feel free to reach out to us.