Shipping
Fedex Expedited International Shipping |
Free |
4-7 working days |
Please feel free to contact us for sizing guidance to ensure the best fit, as we cannot accept refunds or exchanges on custom orders or items considered undergarments/swimwear due to hygiene reasons.
Return & Exchange Policy
- For hygiene reasons, custom orders and items categorized as undergarments or swimwear are non-refundable and non-exchangeable. Resortwear must be returned in its original condition, unworn, and with all tags intact. Resortwear must be returned in its original condition, unworn, and with all tags intact. Returns must be initiated within 14 days from the delivery date to be eligible for a refund or exchange. Please contact us for sizing guidance to ensure the best fit.
- Sale Items: All sale items are FINAL SALE and not eligible for refunds or exchanges.
Shipping Policy
- Customers are responsible for any duties or taxes associated with their purchase.
- Return shipping costs, along with any applicable duties or taxes, are the responsibility of the customer.
- For items valued over $100, we recommend using a trackable shipping service or purchasing shipping insurance. We are not liable for lost returns.
- Shipping times for exchanges may vary based on location.
Refunds
- Once we receive and inspect your return, we will notify you via email about its approval or rejection.
- Approved refunds will be processed to your original payment method within a few days.
- Shipping costs are non-refundable and will be deducted from the refund amount if applicable.
For any further assistance, feel free to reach out to us.